Add to cart the product or products you wish to purchase. After this, review the cart and make sure everything is correct.
Once reviewed, continue to the “Checkout” page, and if you have a discount code, you can enter it here.
If you already have an account created with Winkle, the fields will be pre-filled with your account information. If you do not have an account yet, fill in the required fields and choose a username and password for your account.
After confirming that your shipping and billing details are correct, all you have to do is finalize the purchase by choosing your preferred payment method.
The deadline to cancel or modify your order ends when the order status changes to “Shipped“. From that moment on, the order will have been transferred to the carrier for shipment, and the purchase will have become a sales contract to which both parties are subject to compliance.
Order extension: Items can be added to an order as long as it has not been shipped. The customer will pay the corresponding amount for the result of the modification.
Removal of items: Items can be removed as long as the order has not been shipped.
Modifications to the order may result in a change to the total amount, which is subject to an additional charge for shipping costs if the minimum stipulated is not reached, as well as the removal of such charges if the total amount is equal to or greater than the minimum indicated on the website.
You can choose from several payment methods:
Credit/Debit Card (Visa, Mastercard): At the end of your order, you will be redirected to the Redsys payment platform, which will receive your confidential information directly in an encrypted format.
Paypal: If you have a PayPal account, you can make your payment immediately by simply entering your email address and password. The transaction is conducted from the PayPal payment platform in an encrypted format.
Bank Transfer: If you choose this payment method, at the end of your order, we will provide you with our bank account so that you can make the transfer. It is very important to indicate the order reference as the transaction concept, as it will help us locate the payment and associate it with your order. The order will be processed once the payment has been received, which may take several days for validation. To expedite this timeframe, you can use the urgent or immediate transfer method.
Bizum: If you prefer a quick and simple method, you can opt for Bizum. When selecting this option, you will receive the necessary instructions to complete the payment instantly and securely.
Cash on Delivery: With this option, you can pay for your order at the time of delivery. Please note that this method may incur a small additional charge, which will be added to the total amount of the order.
Para cualquier aclaración, reclamación, queja o información relativa al servicio postventa, puedes ponerte en contacto con atención al cliente:
Telefónicamente: +34 670 37 88 29
Email: [email protected]
If you are new to the world of 3D printing or are about to start a project for which you need a new type of material, contact us via email at [email protected] or call us at +34 670 37 88 29.
We will assist you with any questions you have regarding our wide range of 3D materials.
If you have a discount code and wish to redeem it on your next order, you just need to add the products you want to buy to the cart and proceed to the “Checkout” page.
Here you will be able to enter your discount code in the “Your order” section.