The deadline for canceling or modifying your order ends at the time the order status becomes "Send". Since then, the order has been transferred to the carrier for shipping and, the purchase has become a contract of sale to which both parties are subject to compliance.

Order extension: Items can be added on an order as long as it has not been shipped. The customer will pay the amount corresponding to the modification result.

Removal of items: Items can be deleted as long as your order has not been sent.

The case of the modifications of the order may result in a modification of the total amount, which is subject to an additional charge of the shipping costs in the event of not reaching the stipulated minimum, as well as the elimination of such expenses if the total amount is equal to or above the minimum indicated on the web.

You can choose from several payment methods:

Credit/debit card (Visa, Mastercard): At the end of your order you will be redirected to the payment platform of Redsys, which will receive your confidential data directly encrypted.

Paypal: If you have a Paypal account you can make your payment immediately, simply by entering your email and password. The transaction is made from Paypal's payment platform encrypted.

Bank transfer: If you choose this form of payment, at the end of your order we will provide you with our bank account so you can make the transfer. It is very important that you indicate the order reference as a concept of the operation, as it will facilitate us to locate the payment and associate it with your order. The order will be processed once the payment has been received, and the validation may be delayed for several days. To expedite such a time limit, you can use the immediate or urgent transfer method.

Bizum: If you prefer a quick and simple method, you can choose Bizum. When selecting this option, you will receive the necessary instructions to complete the payment instantly and safely.

Counterrembol: With this option you can pay your order at the time of delivery. Please note that this modality may entail a small additional surcharge, which will be added to the total order amount.

For any clarification, claim, complaint or information regarding after-sales service, you can contact customer service:

Telefónica: +34 670 37 88 29

Email: info@winkle.shop

If you are initiating in the world of 3D printing or you will start a project for which you need a new type of material, contact us through the mail info@winkle.shop Or call us in. 670 37 88 29.

We will help you in any doubt you have between our extensive 3D material catalog.

If you have a discount code and want to redeem it in your next order, just add the products you want to buy to the cart and get to the page «Finish purchase».

Here you can enter your discount code in the "Your Order" section.